Get in Touch

Whether you have a question about a policy, need help with a claim, or just want to understand your options — our team is ready to assist.

Call Us
0800 123 456
Toll free · Mon–Fri 8am–6pm
Email Us
hello@compare-cover.co.za
Response within 1 business day
WhatsApp
082 123 4567
Chat with our team directly
Get a Quote
Free · No obligation
Matched to the right insurer

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Office Hours

Monday – Friday8:00 – 18:00
Saturday9:00 – 13:00
SundayClosed
Public HolidaysClosed
After hours? Leave us a message via the form or WhatsApp and we'll respond on the next business day.

Our Offices

Cape Town (Head Office)
1st Floor, The Terraces
Black River Park, Observatory
Cape Town, 7925
Johannesburg
4th Floor, 138 West Street
Sandton, Johannesburg
2196
Cape Town Head Office
Black River Park, Observatory, Cape Town
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Frequently Asked Questions

Is Compare-Cover's service really free?+
Yes, completely. We never charge consumers for using our comparison platform. We are compensated by insurers through a referral fee when a policy is purchased — this does not affect the premium you pay.
Will I be bombarded with calls after submitting my details?+
No. We only share your information with the specific insurer categories you select on the form. You'll typically receive one call from a relevant, FSP-authorised broker — not multiple unsolicited calls from different companies.
How is my personal information protected?+
Your data is handled in full compliance with the Protection of Personal Information Act (POPIA). We use 256-bit SSL encryption on all forms, and your information is never sold to third parties or used for marketing without your explicit consent.
Do you provide financial advice?+
Compare-Cover is a lead generation and comparison platform, not a financial services provider. We connect you with FSP-authorised brokers and insurers who are qualified to provide advice and sell financial products.
How quickly will an insurer contact me after I submit?+
Most insurer partners aim to contact you within 24 hours of receiving your lead, during business hours. If you specified a preferred callback time on the form, they will aim to respect that. Response times may vary during peak periods.
Can I request quotes for more than one type of insurance?+
Absolutely. You can submit separate quote requests for each insurance type you're interested in. Many of our insurer partners also offer bundled discounts when you take out more than one policy with them.
I'm interested in partnering with Compare-Cover as an insurer. How do I apply?+
We welcome enquiries from FSP-authorised insurers and brokers who want to join our partner network. Please select "Partnership / business enquiry" in the contact form above or email us directly at partners@compare-cover.co.za and our partnerships team will be in touch.
What if I need to cancel or change a policy I got through you?+
Policy changes and cancellations are handled directly between you and your insurer. If you're having trouble reaching them or need assistance navigating the process, contact us and our team will do their best to help direct you to the right person.